Privacy Policy

1. Introduction

FAT CHAPS UK LTD ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, enroll in our programs, or interact with our services.

Company Details:
FAT CHAPS UK LTD
Company Registration: 15845101
Address: 121 Plaistow Road, London, England, E15 3ET
Email: [email protected]

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Name, email address, phone number, and contact details
• Educational and professional background information
• Payment and billing information (processed securely through third-party providers)
• Course progress, assignments, and academic records
• Employment history and career goals
• Technical information about your device and browser

2.2 Automatic Information

When you visit our website, we automatically collect certain information including:

• IP address, browser type, and operating system
• Pages visited, time spent on pages, and referring websites
• Device information and screen resolution
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your personal information for the following purposes:

• Providing and improving our educational services
• Processing applications and enrollments
• Communicating about courses, schedules, and important updates
• Processing payments and managing accounts
• Providing career services and job placement assistance
• Analyzing website usage to improve user experience
• Complying with legal obligations and protecting our rights
• Marketing communications (with your consent)

4. Legal Basis for Processing

Under UK GDPR, we process your personal information based on:

• Contract: To fulfill our educational services agreement
• Legitimate Interest: To improve services and prevent fraud
• Consent: For marketing communications and optional services
• Legal Obligation: To comply with applicable laws and regulations

5. Information Sharing and Disclosure

We may share your information with:

• Service Providers: Third parties who assist in delivering our services
• Hiring Partners: Potential employers (with your explicit consent)
• Legal Authorities: When required by law or to protect our rights
• Business Transfers: In case of merger, acquisition, or asset sale

We do not sell or rent your personal information to third parties for marketing purposes.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure servers and firewalls
• Regular security audits and updates
• Limited access to personal information on a need-to-know basis
• Staff training on data protection practices

7. Your Rights

Under UK data protection law, you have the following rights:

• Access: Request a copy of your personal information
• Rectification: Correct inaccurate or incomplete information
• Erasure: Request deletion of your personal information
• Restriction: Limit how we process your information
• Portability: Receive your data in a portable format
• Objection: Object to processing based on legitimate interest
• Withdraw Consent: Withdraw consent for processing at any time

To exercise these rights, please contact us at [email protected].

8. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Specifically:

• Student records: 7 years after course completion
• Payment records: 7 years for tax and legal compliance
• Marketing data: Until consent is withdrawn or 3 years of inactivity
• Website analytics: 26 months

9. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your experience. For detailed information about our cookie usage, please see our Cookie Policy.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

11. Children's Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children under 16.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.

13. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection regulator.